Right now we're online only, but we are able to offer personal shopping video calls so that you can experience our sofas in the comfort of your own home. Please contact us for more details.

We offer a free swatch service on our website, which allows you to select up to 5 fabrics which will arrive with you within 3 working days.

• All major credit cards, as shown at checkout

• PayPal: if you do not have an account yet, you can create one while shopping with us

• Apple Pay, Google Pay

Please note that your billing address must match the address on your credit card statement.

Unfortunately we do not offer interest free credit currently.

For in-stock items, once we have your order, you will be contacted by our logistics partner via SMS to arrange a delivery date.

For made to order items, once your item has been manufactured and delivered into our warehouse, you will be contacted by our logistics partner via SMS to arrange a delivery date.

The day before your agreed delivery, you will be given a 3 hour time slot, which will be updated on the morning of your delivery. Our delivery partner will also call 20 mins before they arrive with your sofa.

Contact us here and we'll aim to get back to you within 24 hours Monday to Friday (excluding public holidays)

You can amend or cancel your order up to 2 working days prior to your agreed delivery date. Please contact us here.

We accept returns up to 14 days after you have received delivery of your item.

It's FREE! We promise no hidden extra charges

In-stock sofas will arrive within 7 days of placing your order.

Made to order sofas will be delivered within 10-12 weeks of placing your order.

For in-stock items, once we have your order, you will be contacted by our logistics partner via SMS to arrange a delivery date.

For made to order items, once your item has been manufactured and delivered into our warehouse, you will be contacted by our logistics partner via SMS to arrange a delivery date.

The day before your agreed delivery, you will be given a 3 hour time slot, which will be updated on the morning of your delivery. Our delivery partner will also call 20 mins before they arrive with your sofa.

Your sofa will be a 2 person delivery and will be delivered to your room of choice, unpacked, positioned and all packaging will be taken away, unless you request to keep it.

Unless your property has a lift, our delivery drivers will only be able to deliver to the 3rd floor.

All of our sofas are modular, with the largest parcel being 104 x 104 x 70cm. Please check that this will fit through all door frames and stairwells if needed.

You can also check out how to measure for your sofa in our Sofa Buying Guide

Yes, you can amend your delivery date up to 2 working days prior to your agreed delivery date. Please contact us here.

Yes, you can amend your delivery address up to 2 working days prior to your agreed delivery date. Please contact us here. .

We are unable to deliver outside of Mainland UK.

We do not deliver to Northern Ireland and the following postcodes DT5, HS1+, IV40+, KW16+, PA20+, PH41+, ZE2

We're sure you'll love your new sofa, but if for any reason you do change your mind, we offer free returns for up to 14 days after your sofa is delivered. Please contact us to arrange a return.

Items must be returned in their original packaging. Please attach an image of your sofa in it's original packaging. If you no longer have your original packaging please let us know when you request your return.

Our replacement sofa covers and interiors are made to order and can be returned for up to 14 days after delivery. They must be in their original packaging and we cannot accept returns once fitted.

If something is not quite right with your delivery, please contact us.

Your refund will be processed within 5-10 working days.

Unfortunately we are unable to accept returns outside of the 14 day returns period, unless faulty.

In order to protect your sofa, it will need to be packaged in it's original packaging. If you no longer have your original packaging, please contact us.

All of our sofas come with a lifetime guarantee which covers against faults to the frame of your sofa, including:

-Loose joints

-Timber breakage

-Spring rails breakage

Our cushions have also been tested to a 10 year impact test.

Please check out our Sofa Care Guide

Yes you are able to buy a full set of replacement covers for your sofa.

Replacement covers are fitted by our partner Emmeria free of charge in your home. If you wish to change your covers back at any time to an old set of covers, this will be chargeable and will need to be booked in with Emmeria by us, please contact us to arrange.

For other queries please contact us and we will do our best to help.

All of our fabrics are stain resistant. For more information, please see our Sofa Care Guide